The lines between financial services and high technology are becoming increasingly blurred. Four major technological changes will disrupt financial services in the years ahead. Fear of disruption?
In this article, written by the Economist Intelligence Unit and sponsored by Mazars, we review how C-suite financial services executives, charged with overseeing the incorporation of these new developments into their businesses, are responding to technological advances such as blockchain, payment players and aggregators, robotics and AI . We also explore how they are using these developments to reduce reputational risk and improve the customer experience while simultaneously improving their business’s operational proficiency including reducing costs associated with the compliance function. We finish with what the technological landscape for the financial services sector may look like in 2030 and what it means for all financial service companies.
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