External Complaints Procedure

We do our best to make everything work. If you are nevertheless not satisfied, you can share with us your comments by filling in the following form. We will get in touch with you to find a solution together.

Record Keeping

A central record of all complaints will be held by the Mazars Group Compliance Officer, who may report to the National Executive and to the firm’s Independent Non-Executives.

Any personal data provided thereof shall only be kept during the time strictly necessary to deal with the alerts raised.

Mazars uses all appropriate security measures to ensure the protection of the information collected in the context of the External Complaints Procedure, in compliance with this Privacy Policy and with all applicable regulations.

Right of access and modification

You have a right of access, opposition and correction of data that concerns you and to ask for their modification or deletion if they are incorrect, incomplete or obsolete, in accordance with the applicable data protection regulations. To exercise such right, please use the External Contact Form below.

External complaints form

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